
- THETA 2023 Making waves. Embracing disruption. (Brisbane, Australia, 2023)
- Future libraries: Better communities stakeholder symposium. Leave no one behind: A shared future for public libraries. (Brisbane, Australia, 2023)
- Design and Development of Public Library Services – Patterns, Experience, Ideas. Strategy: a driver for success. (Online, 2022).
- International Conference on Design and Development of Public Library Services. Inspiring possibilities. (Online, 2022).
- ASEAN and National Library of the Philippines. Capacity building in libraries services: re-framing libraries, setting the new normal. Inspiring possibilities. (Online, 2021).
- LIASA Annual Conference. Inspiring possibilities through knowledge, stories and creativity. (Cape Town, South Africa, 2018).
- IFLA World Library and Information Congress. Building tomorrow’s library today. (Wroclaw, Poland, 2017).
- 7th International Conference on Qualitative and Quantitative Methods in Libraries. Unlocking value in a reference library through the application of business process mapping and job analysis techniques. [Vicki McDonald, Dr Gillian McAllister and Lisa Koch]. (Paris, France, 2015).
- ALIA Biennial Conference. Format to function: implementing organisational change at the SLNSW. (Melbourne, Australia, 2014).
- IFLA Library Buildings and Equipment & Acquisition and Collection Management Sections. Adapting library spaces to enable collection engagement by diverse audiences: a case study of the State Library of New South Wales. (Paris, France, 2014).
- Association of Parliamentary Libraries Australasia. Being agile in fragile times. (Sydney, Australia, 2013).
- IFLA Continuing Professional Education and Workplace Learning and Information Literacy Sections. Seamless delivery of learning support services: an emphasis on delivering programs that “make sense” to students. (Tampere, Finland, 2012).
- Queensland Public Libraries Association. Personal postcards: reflections on libraries of the world. (Logan, Australia, 2011).
- IFLA Library Buildings and Equipment Section & Information Technology Section. From paper repositories to 21st century learning environments. (Atlanta, United States, 2011).
- Medical Librarians Conference. Get the edge: a learning support program that enables students to succeed and exceed. [Invited keynote speaker]. (Linköping, Sweden, 2011).
- IFLA World Library and Information Congress. Get the edge, get ahead: Queensland University of Technology’s approach to learning support. (Gothenburg, Sweden, 2010).
- IFLA Metropolitan Libraries Conference. Enriching the lives of Queenslanders. (Brisbane, Australia, 2009).
- Hong Kong Libraries. Enriching the lives of Queenslanders. A presentation to staff of Hong Kong Libraries. (Hong Kong, 2009).
- IFLA World Library and Information Congress. The role of policy in advocacy: the experiences of the State Library of Queensland. (Quebec, Canada, 2008).
- IFLA Metropolitan Libraries Conference. New spaces, new services, new audiences. (Seattle, United States, 2007).
- Lifelong Learning Conference. Inspiring Queenslanders to be lifelong learners in Queensland, the Smart State! (Yeppoon, Australia, 2006).
- IFLA Metropolitan Libraries Conference. Inspiring Queenslanders to be lifelong learners in Queensland, the Smart State! (Riga, Latvia, 2005).